Unparalleled service. Super friendly & helpful.
Photo Courtesy of: Sunlite Mitre 10 – Pitt Street
Address: 74 Pitt St, Sydney NSW 2000, Australia
Main Phone: (02) 9231 3331
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Latitude: -33.8663105
Longitude: 151.2087374
Service ok I guess. Sub standard.
Prices – ridiculously over marked.
Not very female friendly as observed.
Personally I’d invest more time & go to Bunnings. At least there you’ll get a friendly smile & a positive attitude/ response.
A bit pricey. Good service though.
Possibly the worst customer service I’ve experienced, asked if the rude gentleman could help me find something, he laughed, and said well what do you want? When I told him, what I was after he mocked the words I used, corrected me then just pointed in the general direction.
Photo Courtesy of: Kyle D
Address: 121-129 William St, Darlinghurst NSW 2010, Australia
Main Phone: (02) 9331 5555
Visit the Carroll’s Hardware Website
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Latitude: -33.8747491
Longitude: 151.2175812
Rob Weston
1/5
2 months ago
Service ok I guess. Sub standard.
Prices – ridiculously over marked.
Not very female friendly as observed.
Personally I’d invest more time & go to Bunnings. At least there you’ll get a friendly smile & a positive attitude/ response.
Max Reardon
1/5
a month ago
Possibly the worst customer service I’ve experienced, asked if the rude gentleman could help me find something, he laughed, and said well what do you want? When I told him, what I was after he mocked the words I used, corrected me then just pointed in the general direction.
Kylie Javier Ashton
Every time I go into this store the team are so helpful and attentive. I often find hardware stores to be overwhelming and intimidating but always feel so welcome here. I also think there is an excellent range of homewares and things for the garden. Thank you for your great service team!
As a DIY’er I usually have heaps of questions and have always had good advice from Warwick in store. Nice bloke and knows his stuff.
A great experience here. And it’s not the first time. Excellent customer service. My favourite hardware shop. A big pat on the back to the team. Thank you.
Photo Courtesy of: Sunlite Mitre 10 Paddington – Hardware & Plant Shop
Address: 347 Oxford St, Paddington NSW 2021, Australia
Main Phone: (02) 9357 3111
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Latitude: -33.8862577
Longitude: 151.2286896
Kylie Javier Ashton
5/5
2 months ago
Every time I go into this store the team are so helpful and attentive. I often find hardware stores to be overwhelming and intimidating but always feel so welcome here. I also think there is an excellent range of homewares and things for the garden. Thank you for your great service team!
Craig Jeffs
5/5
a week ago
As a DIY’er I usually have heaps of questions and have always had good advice from Warwick in store. Nice bloke and knows his stuff.
Nice store! Very helpful and friendly staff. Staff went extra miles to help me for solving my problems with plumbing. I will come back again.
Great service! Thank you ?
I have been a customer at this store for years. I would like to thank Gavin and the crew for their excellent, congenial customer service.
Gavin is expert at caring for mature age customer’s needs he has vast product knowledge. Thank you Gavin.
Photo Courtesy of: Sunlite Mitre 10 – York St
Address: 60 York St, Sydney NSW 2000, Australia
Main Phone: (02) 9299 1944
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Latitude: -33.8698696
Longitude: 151.2063966
Pinky Minh
5/5
a month ago
Nice store! Very helpful and friendly staff. Staff went extra miles to help me for solving my problems with plumbing. I will come back again.
Great service! Thank you ?
Fabulous showroom, great location.”}]}
Photo Courtesy of: Spark and Burnish Luxury Architectural Hardware
Address: shop 2/8 Hill St, Surry Hills NSW 2010, Australia
Main Phone: (02) 8042 8495
Visit the Spark and Burnish Luxury Architectural Hardware Website
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Latitude: -33.8830444
Longitude: 151.2169021
tristen Prins
5/5
5 months ago
Very friendly and dedicated owners, great quality pieces. Big range of samples in store
After a visit to the Surry Hills showroom I was impressed with the range and placed an order for several handles and hinges. From there it went downhill and the service was almost non existent.
Most of the items were out of stock and I was told they would be available in 2 weeks. I was promised the tracking details and to be kept in the loop but after 3 weeks and no correspondence I had to call numerous times before being told they they weren’t sure where they were. Rather than call back I had to call the next day to get some sort of answer as the return call they promised didn’t happen. This delay resulted in a knock on effect for the trades and extra delays and expense on site.
When all the items eventually arrived (weeks late) the privacy door mechanism didn’t work and the builder had to order replacement parts as the ones supplied were not fit for purpose.
These were meant to be sent via courier that day with high priority but they took a further 3 weeks to arrive. Once again we were left in the dark as what their status with no tracking details or correspondence and I had to call several times to get any feedback and status of the delivery.
Our builder said this was the 3rd time he had seen handles from Designer Doorware not work or missing parts and he wasn’t surprised.
I called the head office to express my frustrations but was told there was nothing they could do and it was just bad luck.
For the price they charge and for the extraordinarily bad service we experienced this was a slap in the face.
Stay clear!!
WOW! Stunning Showroom. Well done Designer Doorware!
Annie was an amazing help! Great service, these guys rock.”}]}
Photo Courtesy of: Joseph DiBenedetto
Address: Shop 2/35 Buckingham St, Surry Hills NSW 2010, Australia
Main Phone: (03) 9300 8880
Visit the Designer Doorware Website
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Latitude: -33.8870421
Longitude: 151.2073569
K Jensen
1/5
a month ago
After a visit to the Surry Hills showroom I was impressed with the range and placed an order for several handles and hinges. From there it went downhill and the service was almost non existent.
Most of the items were out of stock and I was told they would be available in 2 weeks. I was promised the tracking details and to be kept in the loop but after 3 weeks and no correspondence I had to call numerous times before being told they they weren’t sure where they were. Rather than call back I had to call the next day to get some sort of answer as the return call they promised didn’t happen. This delay resulted in a knock on effect for the trades and extra delays and expense on site.
When all the items eventually arrived (weeks late) the privacy door mechanism didn’t work and the builder had to order replacement parts as the ones supplied were not fit for purpose. These were meant to be sent via courier that day with high priority but they took a further 3 weeks to arrive. Once again we were left in the dark as what their status with no tracking details or correspondence and I had to call several times to get any feedback and status of the delivery.
Our builder said this was the 3rd time he had seen handles from Designer Doorware not work or missing parts and he wasn’t surprised.
I called the head office to express my frustrations but was told there was nothing they could do and it was just bad luck.
For the price they charge and for the extraordinarily bad service we experienced this was a slap in the face.
Stay clear!!
Roofing Today of Sydney
755 George St, #308A Haymarket Sydney NSW 2000
(02) 8261 0051
sydney@roofingtoday.com.au