SHW

5/5

7 months ago

Very good service! Receptionist was so helpful.though too long waiting but Receptionist was too humbled answered politely when patients were unpatient .

EnderFox S.C

5/5

5 months ago

One of the best medicine Center in Lakemba . Doctor Geoffrey and doctor sheema are thorough professionals.

Brandan H

1/5

7 months ago

honestly not even worth a star. customer service is shlt. i dont care how busy you are but if u give attitude to me and say you ran out of vacines u can get fked

Tony Choucair

5/5

3 weeks ago

Such a lovely caring gentleman. He is a doctor you wont forget easily as he makes you extremely comfortable and not afraid to ask questions, he also explains everything so thoroughly and really puts you at ease with everything. Highly recommend Dr Yousef.

Shamsad Khadem

5/5

a month ago

I and my husband are extremely happy with the 100 stars customer service consistently provided by Gemi at the reception. The best customer service had always been missing at Isra until we found her. We suggest Gemi is appointed to as a Customer Service Team Leader and she provides training to all other people working in that area to maintain the high standard. May Allah bless her!

Malak k

5/5

3 months ago

Dr Youssef is certainly a fascinating character who has a unique charisma. The man was absolutely smart and efficient and could diagnose my numbness precisely from the first consultation after having many trips for the doctors here and there. He was so humble and friendly and didn’t stop reassuring me during the consultation. Thank you so much doctor.

Renu Maharjan

2/5

3 months ago

It take too long and we have to wait at least 1hour to see Dr. It means you have an appointment at 1:25pm then you will can see Dr. around 2:30-3pm which is not good at all but all the staff members are very good. They are helpful.

Despina Giakoumelos

5/5

6 months ago

Very busy place yes as the reviews mention, but all for good reason! The staff here from the receptionists, to the nurses and doctors, are all so friendly and helpful. Appreciate all there doing for the community during this tough time. They also have extensive medicinal knowledge and provide the best advice. Happy to have such great medical centre local to me.

Sifi (Sifalio)

5/5

2 months ago

Dr Rifi and his team are doing a great job in difficult circumstances. Although not perfect they are doing their best and providing so many important services to our community. Thank you.

Tim L

5/5

2 months ago

I came here for the COVID vaccines. Their booking system was easy to use. The staff were nice on arrival and appeared very organised. The first dose users were sent to the upper floor and second dose users were sent to ground floor rooms. I had smooth experience in both jab experiences.

Minh Truong

5/5

3 months ago

Im seeing Dr Pradeep every 3 months. He helped me out alot.

Wilson Pok

5/5

7 months ago

Online booking system is easy to use, vaccination process is efficient.

Vanessa Malek

5/5

a week ago

Dr Milad is a lovely man and a wonderful caring doctor. He goes out of his way to help and takes the time to explain things and talk to you about all different options and listens. Always a pleasure

Keri McDonald

5/5

3 months ago

Friendly, caring and knowledgeable doctors.
Fabulous reception staff.
Treatment room for small procedures and treatments with caring nurses.
Pathology practice on-site is great for when you need an unexpected blood test.
Added bonus is that there’s also a chemist that is open the same hours as the medical centre, which makes it easy to get prescriptions filled.
We have been coming here for over 15 years, have moved over 50km away, but still come back to Campsie every week because we have found the best GP and practice that suits our family.

ant issa

5/5

a week ago

Overall my experience at the Medical Centre for over 20 years has been a positive one ,friendly staff members who go out of there way to serve you ,especially the Doctors such as Dr Milad , he is very knowledgeable & goes out of his way to deliver excellent service, even under enormous pressure .He is kind and always ready to help all patients to achieve their best results and maintain their health.
I want to say thank you to all the staff members and all the Doctors including a personal thanks to Dr Milad too.

Sumit Bhattarai

1/5

3 weeks ago

DON’T GO TO THIS PLACE. Very rude doctor who would speak in a very demeaning manner. We are paying you. The money we pay for our diagnosis is what you get to take home. Be respectful towards people. Gave us wrong prescription and when asked to change the prescription, the reception also said the doctor was busy and he has already given the prescription. So unprofessional and unfriendly staff. Would never go back in this place. This place is a dump. The owner of this facility should be ashamed of themselves for running such a scam. Waste of money.

Mira PM

5/5

3 months ago

Got my booster shot here, staff were super professional and had hardly any wait time for this. Centre was really clean and the doctor was patient, kind and reassuring. Highly recommend 🙂

Sab S

5/5

in the last week

Every time I have been to this centre the receptionist, nurse and Dr Sherry Basily have been exceptionally helpful, caring and professional. Thank you for your kind care!!!

Mohammed Chowdhury

1/5

a month ago

Dr Modasser Hussain is the most rude, greedy and arrogant doctor I have ever meet in sydney. He required more training to deal with patient. He always ask the patient to visit him again in 3 days lol. Reception has no manners as well as no idea what they were doing. I had a blood test with doctor hussein. He didn’t want to give me a copy of it. He said, He doesn’t want to give patient the report because patient may have heart attack if see it lol. Now he is in Lakemba Medical Centre.

Haimanty Himu

5/5

2 years ago

I love doctor Musarat. She is amazing.

Syed Siraj

5/5

3 years ago

Myself along with my family seeing Dr Hussain from last 5 years and we had no issues in dealing with Dr or any of the staff members. I was actually surprise to see negative feedback’s. Due to health care field, I have never ever came across any Clinics in Canberra ( I lived 3 years) or in Sydney who maintain time punctuality.

Χρυσουλα Τζιουρτζια

1/5

4 months ago

Judging by the reviews, they have their favourites. Their intention is to kill the rest of us off. Buyer beware. Move on now!!! Advance Medical and Dental Centre are much much better.

A D

2/5

11 months ago

I’m giving this place a 2 star over a 1, because I’ve heard there’s a couple decent doctors.

However, DO NOT GO TO M KABR.

He’s the only one I’ve seen here. Honestly, I don’t consider him a doctor. Not only did he rush me, but HE DIAGNOSED ME WRONG. Thank god I went to Dr Musa after this guy.

Tami

5/5

8 months ago

I’ve been going to this medical clinic for a few years now and only because Of my beautiful compassionate Dr Amal Ibrahim! She’s thorough and will always spend the time to listen.

OndreFaith Esmana

5/5

2 weeks ago

Dr Le helped my daughter with her eczema. She has been suffering for 4 yrs then I went to see Him after few wks my daughter’s eczema became better no more itching and scratching. He is nice and easy to talk to. The receptionists were nice too.

Nor Esma

4/5

3 months ago

I don’t know what the big fuzzed about waiting for an hour! Sometimes the Doctor can be caught with patient who needs more attention. Just be patience and stop the whinging. Dr Le is pleasant doctor he explained and give you good advise on how to manage a bad skin problem. Annie the reception is quite good. The other young receptionist seems to be more stuck up! Maybe she’s not getting her milk delivered lately! So I just ignore that one😜 over all is just a good medical centre.

Sumit Haldar

1/5

a month ago

The rating I provided is based on 1 visit for my 1.5 years old son. My son was referred to a specialst at this place. Before the appointment, the receptionist did a weight measurement and said he is 16.3 KGs. To my surprise, I double checked it in 2 different places and found it 11.9 KGs. They are a medical practice, but can’t afford to have a proper baby weight machine!!!

We went to the specialist to discuss couple of delay development issues. The specialist we met was very reluctant and kept saying he will be fine without any proper explanation. When I told him about the baby’s weight, he said It’s normal too. I mean, come ooooonnnnn!! You are an accredited medical practitioner and you can’t say the difference by holding a 11 KG and 16 KG baby!!!!!?? How come a 16 month old baby having 16 KG weight is normal??!! My baby looks pretty skinny and anyone can tell just by looking or holding him that he is nowhere close to 16 KGs. Forget about medical knowledge, that doctor doesn’t even have common sense.

I will never go to this place again and I Don’t recommend anyone. Don’t waste your time here and google can give you better suggestions than them.

Sahe Alam

5/5

2 months ago

It’s located on second floor inside campsie center next to post office and opposite to BiG W. Plenty space available to queue and wait outside. Open everyday in time. All staffs are friendly and nice. It has got easy access as elevator is just next of it. Plenty car parking spaces are available on basement of Campsie center. So its easy to get parking slot to park your car any part of day.

Karen Ng

1/5

3 weeks ago

Reception is very polite and professional

But Dr. M.Z was very disrespectful, I got yelled by Dr M.Z during the consultation…

Theresia Tipler

5/5

3 months ago

Dr Michael and his staff are wonderful people and always take an interest not just in your own health, but ask about your family as well. I cannot recommend them enough.

Ivo T

5/5

2 weeks ago

Dr Ali and the team were awesome!
They have the modern way of entering ones details into their system via your smartphone which streamlined the experience of going to a new General Practitioner.
I am so glad that my wife found Royale Medical Centre Lakemba via Google.
They were fast efficient and not busy at the time we went. I had my booster shot and I was done within minutes.
Dr Ali even called me the next day to make sure I was feeling okay from the after-effects of the booster shot. Very caring!
I will definitely be coming back and recommending him to whomever needs a new GP.
Thanks Dr. Ali and team!

Julian

5/5

2 months ago

Really quick and easy. The GP was really good at his vaccine delivery. Normally, I have a pathological fear of syringes but this time I didn’t feel a thing. The GP made me feel totally at ease. Great medical centre, good professional staff. I would recommend this practice to anyone that needs great care.

official 11

5/5

2 weeks ago

Best medical centre in sydney. doctor Ali is great. kids love him. Great dìagnosis, great treatment. Apart from all this he will also calm the parents down saying its normal, do not worry much. Most importantly takes face to face appointments. The waiting times are great, never had to wait much. The receptionist is great, manages very well, most importantly he is not rude like other medical centres. All together we love going here for our family.

Waseem Chaudhry

1/5

a month ago

One of the funniest clinic i ever seen, i went there to collect my blood and urine tests reports they emailed me the same referral for blood and urine tests and when i went again to ask for my tests reports they say we don’t have the reports and then another excuse of they have to contact the lab, when i ask her to contact the lab she said we can’t give you the reports unless doctor approve it…………. huh isn’t it funny that i want to keep my medical record but i cannot have it unless the doctor approves it 🤯🤯🤯🥶🥶🥶

Prio Kash

1/5

3 weeks ago

A very poor service.. They keep sitting the patient for hours even after appointment time. Sometimes they dont follow the serials. And I experienced the same thing several times. I strongly recommend not to visit A2Z

A I

1/5

4 months ago

I wrote a 1 star review yesterday and am editing my wording today purely because of the beautiful angel of a nurse Ala (please forgive me if my spelling is incorrect). Over a period of 2 days I waited 4.5hrs total to be seen but she is so understanding and kind that it’s impossible to be frustrated. I’d give her alone the 5 stars. This clinic is very very lucky to have her and the other lovely receptionist that kept us informed (AKA not the one that hung up on me twice). Thank you both!

tai zi xiang

1/5

in the last week

If there is an option for negative I would definitely happy to give 100000 times for it. Freaking worst customer service from the receptionist. Called the centre to order E-prescription and talk to me so rude and is like shouting on the phone. Why this medical centre still alive? Please shut it down to prevent other’s day get ruined by them.

George Chen

1/5

2 months ago

Family doctor is nice and professional, skin specialist is terrible. The lady named Shan Lin is not professional. My wife is pregnant and have some skin problems. She even don’t want to listen to us. Just quick look and suggest cut the skin and test it. We follow her suggestion and feel uncomfortable during operation. When the skin problems occur again, we went to see other skin specialists. The other two specialists all said it’s normal. My wife’s skin will recover after baby delivered. We don’t need to do anything. When we see this becomes true. We are very angry that my wife be rude treated at the beginning.

Lyyrre X

1/5

2 months ago

Dr Ming Lo Sze is quite possibly the most unempathetic psychologist I have ever met. During our few sessions shortly before I quit, she refused to take my mental health concerns seriously, constantly dismissing my thoughts, tried to shove “psychotherapy techniques” down my throat before even trying to listen to/understand what I was experiencing, and by the 4th session eventually gave the impression that she believed I was faking the depression and anxiety that I had been diagnosed with, just because I mis-spoke and accidentally called an anxiety response a “panic attack” during our first session. Every single time I walked out of that clinic, I felt worse than I did before I walked in – and I was led to believe that something was wrong with me because I had believed that a so-called “professional” could not be wrong. Eventually my condition worsened, and it wasn’t until 6 months later that I found the courage to give another psychologist a chance, who actually took my concerns seriously and gave me the proper treatment to reach the near-full recovery that I have achieved today. I am a fairly open-minded person and I like to give people the benefit of the doubt where possible, but visiting a bad psychologist that could drive your suicidal and depressive thoughts further is not something that is acceptable.

This was just over a year ago, I am doing far better now and preparing to start my postgrad degree now – but it baffles me to think that this person has over 16 years of experience, and doesn’t know how to acknowledge a patient’s emotions. The unsympathetic reception did not help. Steer clear and visit another psychologist, don’t play with your mental health.

Penny Russo

5/5

5 months ago

I really like coming to this family medical practice. The doctors are warm, friendly and knowledgeable. They support the local community and have an efficient COVID19 vaccination clinic. Reception staff and practice manager are also lovely. Can’t rate this clinic highly enough!

Mark Lucas

1/5

9 months ago

Nobody ever answers the phone. Online booing form is broken. Only way to book is to get the app then if you’re lucky you can book an over the phone consultation. But make sure to plan out your sickness atleast 4 days in advance because everything is booked out.

Annika Victoria

2/5

a year ago

Rinky dink little medical centre that badly needs an update, with stand-off-ish reception staff. I was also made to feel too complex for care for my chronic health conditions. Additionally some positive infection results took 1 more week after they were ready to be called about, which, being immunosuppressed, is unacceptable (I know because I just accessed them through a differnt myhealth centre rather than wait, so I could start treatment asap).

Natesha Somasundaram

5/5

3 weeks ago

A pleasant and efficient after hours medical service. The receptionist was attentive and kind and Dr. Rong Ji was caring in her diagnosis and treatment.

Jason Khoury

5/5

a month ago

Receptionist greeted me warmly and was very efficient. Saw a doctor within a matter of minutes.

Annie ZHANG

5/5

2 months ago

Experienced doctors, good clinic for after hour patients.