SHW

5/5

7 months ago

Very good service! Receptionist was so helpful.though too long waiting but Receptionist was too humbled answered politely when patients were unpatient .

EnderFox S.C

5/5

5 months ago

One of the best medicine Center in Lakemba . Doctor Geoffrey and doctor sheema are thorough professionals.

Brandan H

1/5

7 months ago

honestly not even worth a star. customer service is shlt. i dont care how busy you are but if u give attitude to me and say you ran out of vacines u can get fked

Tony Choucair

5/5

3 weeks ago

Such a lovely caring gentleman. He is a doctor you wont forget easily as he makes you extremely comfortable and not afraid to ask questions, he also explains everything so thoroughly and really puts you at ease with everything. Highly recommend Dr Yousef.

Shamsad Khadem

5/5

a month ago

I and my husband are extremely happy with the 100 stars customer service consistently provided by Gemi at the reception. The best customer service had always been missing at Isra until we found her. We suggest Gemi is appointed to as a Customer Service Team Leader and she provides training to all other people working in that area to maintain the high standard. May Allah bless her!

Malak k

5/5

3 months ago

Dr Youssef is certainly a fascinating character who has a unique charisma. The man was absolutely smart and efficient and could diagnose my numbness precisely from the first consultation after having many trips for the doctors here and there. He was so humble and friendly and didn’t stop reassuring me during the consultation. Thank you so much doctor.

Renu Maharjan

2/5

3 months ago

It take too long and we have to wait at least 1hour to see Dr. It means you have an appointment at 1:25pm then you will can see Dr. around 2:30-3pm which is not good at all but all the staff members are very good. They are helpful.

Despina Giakoumelos

5/5

6 months ago

Very busy place yes as the reviews mention, but all for good reason! The staff here from the receptionists, to the nurses and doctors, are all so friendly and helpful. Appreciate all there doing for the community during this tough time. They also have extensive medicinal knowledge and provide the best advice. Happy to have such great medical centre local to me.

Sifi (Sifalio)

5/5

2 months ago

Dr Rifi and his team are doing a great job in difficult circumstances. Although not perfect they are doing their best and providing so many important services to our community. Thank you.

Sophia Bracken

5/5

a month ago

I would highly recommend Dr Musa. He was professuonal, thorough, explained the procedure well and kept the out-of-pocket cost to a minimum.

Sandra Dee

1/5

3 months ago

My visit with Dr Nafi Musa was a terrible experience. He is very unprofessional and didn’t take the time to hear me out or explain anything. He was more interested in who I’m related to than my issues. Typical.

Ammar Musa

5/5

3 months ago

Amazing customer service and great doctors

John Richards

5/5

in the last week

Very good service and more respect to us patient and the dr that I had the consultation with she was great even know I arrived from new Zealand 2 weeks again that doctor is very malpractice and very good to talk to

Russel1540

5/5

a month ago

Very friendly and professional family practitioner Doctors and health Staffs. Highly recommend. Above my expectations….

m GSaluza

1/5

3 months ago

Very poor service. I went there twice and I had to wait more than 1 and half hour which is so frustating. Receptionist is working as hell with no breaks. Management strictly needs to take less patient at a time. Never gonna recommend. But the staff are super fine. They know what they doing. It’s just alot of patient for the Dr. to take

Mohammed Chowdhury

1/5

a month ago

Dr Modasser Hussain is the most rude, greedy and arrogant doctor I have ever meet in sydney. He required more training to deal with patient. He always ask the patient to visit him again in 3 days lol. Reception has no manners as well as no idea what they were doing. I had a blood test with doctor hussein. He didn’t want to give me a copy of it. He said, He doesn’t want to give patient the report because patient may have heart attack if see it lol. Now he is in Lakemba Medical Centre.

Haimanty Himu

5/5

2 years ago

I love doctor Musarat. She is amazing.

Syed Siraj

5/5

3 years ago

Myself along with my family seeing Dr Hussain from last 5 years and we had no issues in dealing with Dr or any of the staff members. I was actually surprise to see negative feedback’s. Due to health care field, I have never ever came across any Clinics in Canberra ( I lived 3 years) or in Sydney who maintain time punctuality.

L Thai

5/5

2 weeks ago

I have been coming here for many years now, and have seen several docs in that time, and every single one has been amazing. I recently had a not so great experience at different drs office and it really made me appreciate just how caring and empathetic the docs here are. They really take the time to listen and not rush you. Reception staff are lovely as well.

Kandace P

5/5

7 months ago

Attentive local female GPs who bulkbills and the reception staff provides an excellent service. Thankful for all their hard work during the pandemic 🙂

YoungFamily Vibes (Mimi)

1/5

11 months ago

Will never ever ever come back to this place again. Overall I am not happy. The face mask is a must but not provided. The doctor is too rude. Never again, I sort of looking for a great doctor around the area because my regular doctor is a bit of a drive. Because of today’s experience a long drive is worth it to see a nice doctor. Thank you very much but charge to experience??

Waseem Chaudhry

1/5

a month ago

One of the funniest clinic i ever seen, i went there to collect my blood and urine tests reports they emailed me the same referral for blood and urine tests and when i went again to ask for my tests reports they say we don’t have the reports and then another excuse of they have to contact the lab, when i ask her to contact the lab she said we can’t give you the reports unless doctor approve it…………. huh isn’t it funny that i want to keep my medical record but i cannot have it unless the doctor approves it ??????

Prio Kash

1/5

3 weeks ago

A very poor service.. They keep sitting the patient for hours even after appointment time. Sometimes they dont follow the serials. And I experienced the same thing several times. I strongly recommend not to visit A2Z

A I

1/5

4 months ago

I wrote a 1 star review yesterday and am editing my wording today purely because of the beautiful angel of a nurse Ala (please forgive me if my spelling is incorrect). Over a period of 2 days I waited 4.5hrs total to be seen but she is so understanding and kind that it’s impossible to be frustrated. I’d give her alone the 5 stars. This clinic is very very lucky to have her and the other lovely receptionist that kept us informed (AKA not the one that hung up on me twice). Thank you both!

Hassan Dabel

5/5

2 months ago

Every time I come here I deal with a young lady named Sarah O . She is so helpful with appointments and is always greeting with smiles and laughs . Her work is very professional in my opinion and she is cut out for her work the best .
Thank you Sarah for making my life easy when I visit . 🙂

Abdul Ahad Mambath

1/5

5 months ago

Most worse service… very rough staff and they never answered properly by phone

Smarter everyday

1/5

4 months ago

Nice doctors. But appointments are always very very delayed.

Mohammed Chowdhury

1/5

2 months ago

Worst customer service ever. They need special training on how to communicate with customer. I have to put 1star because there is no other option otherwise I would like to give them -100(negative) star. They don’t know how to deal with customer.

EddyZee

5/5

5 months ago

Nice , professional customer service, organised staff, even through this particular circumstances where everyone under pressure, they still in control giving guidance and smoothly arranging the work place according to OHS and the duty of care for everyone.
I like seeing That example of positive work atmosphere which reflects on the patients mood leaving a smile on everyone visiting the centre.
Thank you very much , keep the good work .

M T

1/5

6 months ago

The process of this place is so inefficient, I doubt they even care what people write in the suggestions box. The customer service is horrible and the wait for a simple appointment is insane. The staff don’t care about people and honestly seem to hate their job. The medical professionals are very good but if you’re willing to wait through all the bad service + small waiting room + lousy patients (who don’t understand the simple knowledge of human decency), then feel free to do so.

luke thomas

5/5

in the last week

Brilliant doctors! Dr Sidhom is a fantastic doctor with a great bedside manner. He is fastidious in his assessment and promoting a holistic approach to the patients health. He fixed my shoulder and explained every step along the way. Brilliant surgery!

Suzy Johnson

5/5

3 weeks ago

Never go out of my way to write a review however this medical centre is exceptional. To be completely frank there is nothing to this standard around the area. Dr Kam, Dr Mostafa and Dr Peter – what excellent Doctors. Extremely thorough with their assessments and communication. Very clean and tidy centre, nice reception, diligent and friendly RN and a large treatment room. Thank you to all for providing excellence through service. Highly recommend!

Isabella

4/5

a month ago

Great medical centre. It’s clean, professional staff and parking offsite makes it convenient. Also have pharmacy which is handy!
I saw Dr Peter, he’s very professional, knowledgeable and personable. I can highly recommend this medical centre and Dr Peter.
I do have regular GP at different practice, but his hours and days are very limited.
I’m pleased ive found great practice and Dr at Myhealth.
I’ll be attending this practice again

OndreFaith Esmana

5/5

2 weeks ago

Dr Le helped my daughter with her eczema. She has been suffering for 4 yrs then I went to see Him after few wks my daughter’s eczema became better no more itching and scratching. He is nice and easy to talk to. The receptionists were nice too.

Nor Esma

4/5

3 months ago

I don’t know what the big fuzzed about waiting for an hour! Sometimes the Doctor can be caught with patient who needs more attention. Just be patience and stop the whinging. Dr Le is pleasant doctor he explained and give you good advise on how to manage a bad skin problem. Annie the reception is quite good. The other young receptionist seems to be more stuck up! Maybe she’s not getting her milk delivered lately! So I just ignore that one? over all is just a good medical centre.

Sumit Haldar

1/5

a month ago

The rating I provided is based on 1 visit for my 1.5 years old son. My son was referred to a specialst at this place. Before the appointment, the receptionist did a weight measurement and said he is 16.3 KGs. To my surprise, I double checked it in 2 different places and found it 11.9 KGs. They are a medical practice, but can’t afford to have a proper baby weight machine!!!

We went to the specialist to discuss couple of delay development issues. The specialist we met was very reluctant and kept saying he will be fine without any proper explanation. When I told him about the baby’s weight, he said It’s normal too. I mean, come ooooonnnnn!! You are an accredited medical practitioner and you can’t say the difference by holding a 11 KG and 16 KG baby!!!!!?? How come a 16 month old baby having 16 KG weight is normal??!! My baby looks pretty skinny and anyone can tell just by looking or holding him that he is nowhere close to 16 KGs. Forget about medical knowledge, that doctor doesn’t even have common sense.

I will never go to this place again and I Don’t recommend anyone. Don’t waste your time here and google can give you better suggestions than them.

Yasmine A

5/5

a year ago

The best medical practice to go, Dr. Nelly Ghattas takes very good care of her patients which is why she’s been my own for almost 20 years now. She is very professional and possesses excellent experience in her field.

Dr. Ghattas is also super friendly and easy to communicate with about any health or personal issues one may have.

Ivo T

5/5

2 weeks ago

Dr Ali and the team were awesome!
They have the modern way of entering ones details into their system via your smartphone which streamlined the experience of going to a new General Practitioner.
I am so glad that my wife found Royale Medical Centre Lakemba via Google.
They were fast efficient and not busy at the time we went. I had my booster shot and I was done within minutes.
Dr Ali even called me the next day to make sure I was feeling okay from the after-effects of the booster shot. Very caring!
I will definitely be coming back and recommending him to whomever needs a new GP.
Thanks Dr. Ali and team!

Julian

5/5

2 months ago

Really quick and easy. The GP was really good at his vaccine delivery. Normally, I have a pathological fear of syringes but this time I didn’t feel a thing. The GP made me feel totally at ease. Great medical centre, good professional staff. I would recommend this practice to anyone that needs great care.

official 11

5/5

2 weeks ago

Best medical centre in sydney. doctor Ali is great. kids love him. Great dìagnosis, great treatment. Apart from all this he will also calm the parents down saying its normal, do not worry much. Most importantly takes face to face appointments. The waiting times are great, never had to wait much. The receptionist is great, manages very well, most importantly he is not rude like other medical centres. All together we love going here for our family.